Shipping Information
ATTENTION!
We’re currently experiencing higher than usual order volume, which may cause fulfillment delays of up to two weeks. Rest assured, all orders are being processed as quickly as possible.
Please keep this in mind before placing your order.
Estimated Delivery Times
Please note that all delivery times are estimates. Actual delivery may be faster or slower depending on your location and the fulfillment center handling your order.
Processing Time
We process orders as quickly as possible. Orders are typically prepared and dispatched within 1–2 business days after the order is placed.
Tracking Your Order
Once your order has been shipped, you will receive an automatic email notification containing your tracking number.
If you need additional assistance or more detailed tracking information, feel free to contact us at westybelt@proton.me — we’re happy to help.
Delivery Method
Most orders are delivered by your local postal service and will arrive with your regular mail. If no one is available at the time of delivery, the postal service may leave a notice with instructions on how and where to collect your package.
Unexpected Delays
Occasionally, deliveries may take longer than the standard shipping times listed above. If your order appears to be delayed, please contact us and we will do our best to resolve the issue promptly.
Failed Deliveries
If a package cannot be delivered due to reasons attributable to the customer — such as an incorrect shipping address, absence of the recipient, or refusal to accept the delivery — the package will be returned to the sender (WestyBelts) at the customer’s expense.
Any return shipping fees and additional costs incurred will be deducted from the total refund amount.
Items Marked as Delivered but Not Received
We do not offer refunds or replacements for items marked as delivered by the carrier. For this reason, we strongly recommend using a secure delivery address.
If your tracking shows delivered but you have not received your package, please contact us at westybelt@proton.me, and we will do our best to assist with the investigation.